Last Updated: 17 June 2026
Meiwa (Pty) Ltd ("Meiwa", "Timp", "we", "our", or "us") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how Timp collects, uses, stores, shares, and protects information when you use the Timp platform, website, mobile application, and related services (collectively, the "Platform").
By creating an account or using Timp, you agree to the practices described in this Privacy Policy.
We may collect:
To verify eligibility and improve marketplace trust, Timpers may be required to provide:
Seekers may provide:
When using Timp, we may collect:
Location tracking is optional. If a Timper enables location tracking, Timp may collect and process location information while that Timper is online and actively working through the Platform.
This information may be displayed to Seekers to provide transparency regarding active service providers.
Location information may include:
We may automatically collect:
Payments are processed through Paystack and other authorized payment providers.
Timp does not store full card numbers or complete banking credentials.
We may store:
We use collected information to:
Location tracking is optional. Timpers may enable or disable location tracking at any time through the Platform.
When location tracking is enabled, your location may be visible to Seekers while you are marked as available or working on a Timp.
When location tracking is disabled, no location data will be collected or shared.
When enabled, location tracking is used for:
We do not sell personal information.
We may share information with:
Seekers may receive:
Timpers may receive:
We may share information with trusted providers including:
Information is shared only to the extent necessary to provide Platform functionality.
We may disclose information when required by law, court order, regulatory authority, or governmental request.
We use commercially reasonable safeguards to protect information from unauthorized access, disclosure, loss, or misuse.
Data may be stored using cloud infrastructure and service providers located in various jurisdictions.
While we take reasonable precautions, no electronic storage or transmission system is completely secure.
We retain information only as long as reasonably necessary to:
Verification information may be retained after account closure where required for legal, security, fraud prevention, or compliance purposes.
Subject to applicable law, users may request:
Some information may be retained where legally required or necessary for legitimate business purposes.
Timp is intended only for users aged 18 years or older.
We do not knowingly collect information from persons under 18 years of age.
If we become aware that a minor has created an account, we may remove the account and associated information.
Our service providers may process information in countries outside South Africa.
By using Timp, you consent to such transfers where necessary for Platform operation.
We may update this Privacy Policy from time to time.
Updated versions will be posted within the Platform.
Continued use of Timp after changes become effective constitutes acceptance of the revised Privacy Policy.
For questions, requests, complaints, or privacy concerns:
WhatsApp: Text us
Operator:
Meiwa (Pty) Ltd
By using Timp, you acknowledge that you have read and understood this Privacy Policy.